Facing the team, the key is to understand their skill set and match it to the technology. I make sure everyone is involved from the get go in a space where they can share ideas and solutions, and every single person is made aware of their responsibilities and timelines.
Facing clients, I create strong relationships by listening to what they want, and understanding what they really need. A happy client has their expectations managed in a transparent way (even if it means saying “no”), receives strategic advice backed up by informed reasons and, of course, gets the deliverables on time and within budget. And it doesn’t hurt when their expectations are exceeded!
A good kick-off and weekly progress consultation is necessary for cooperation with third parties. If possible I ensure full transparency between the different parties. So that whenever impediments occur everyone is informed, the impact can be determined and all parties can contribute to a solution
To round my role up, I can negotiate contracts, keep track of the financial planning and invoicing, and I have vast experience evaluating the results of a project to build future business cases.